Changes
Confirmation Emails
New triggers for sending a booking confirmation email have been added. Now, any time the appointment date on a booking changes, a confirmation email will be sent immediately as long as the booking meets all other requirements for the booking confirmation email to be sent. For franchises that do not want booking confirmation emails to go out immediately on creation, but rather wish to delay the confirmation email going out until the booking has an arrival window, this change will not send emails for them. Confirmation emails for these franchises will continue to be sent either at night when the confirmation status is changed from "none" to "something else".
Most franchises are now using Campaign Monitor. For those using the old mail service, confirmation emails will now be sent out immediately.
Performance Enhancements
The performance of cancelling and rescheduling bookings has been improved.
The client search bar in the incoming call popup has been improved to match performance of the regular client search bar.
Booking Screen
The estimated length on the booking screen has moved from the top of the screen to the Calendar section of the booking screen. See what this looks like with #12 here.
Schedule Screen
Rescheduling a job from the card view will no longer cause the screen to scroll back to the top.
Bug Fixes
Addressed an issue that occasionally created duplicate bookings, both those created online and by CSRs. This should be fixed now.
Fixed a bug that caused the call of type "Booked" for a booking to become unassociated with its original booking. This bug affected reporting and made it appear as if there was no "Booked" call for some bookings.
Fixed a bug that caused call records to be overwritten when a user went forward and back in their browser using the forward and back buttons.
Fixed a bug that caused erroneous records to be created when there was an error attempting to cancel a booking.
Comments
0 comments
Please sign in to leave a comment.