1. New Features
1.1. Default Technician
The ability to assign a technician to a route by default has been given. To do this, go to Admin → Routes and edit a route. Set one or more default technicians and save.
Then, on the Map View, use the "Apply Default" button to apply the default settings to the day being viewed.
1.2. Filters
Filters have been moved on the Map View to one central location. In addition, the ability to filter visible jobs based on products, product categories, the preferred technician, and zone have been added.
Details are available in this article.
1.3. Preferred Technicians
The ability to assign a preferred technician to a product has been made available. This allows one or more technicians to be assigned as the preferred technician for any given product.
When routing a booking that has one of these products, the preferred technicians and their routes can be viewed using the new filters (see Filters in this article).
To assign preferred technicians, go to #11 in Admin → Products & Servcies.
1.4. Phone Number Extension
A new field for phone number extensions has been added to zr ware™ on the client screen and the booking screen. This allows you to save the extension in a separate field, rather than the main one.
Reports do not use this field.
2. Changes
2.1. Phone Number Validation
Phone number validation has been added on all the phone number inputs in zr ware™.
This will ensure that valid phone numbers are saved in the system.
Be mindful that when editing an existing client, if the phone number is not formatted correctly, it will prevent the number from being saved.
Accepted formats are as follows (the # sign represents a digit):
###-###-#### (10 digit number with dashes)
########## (10 digit number)
########### (11 digit number)
+########### (11 digit number with + at the beginning).
2.2. Other Changes
Various performance enhancements were made to speed up certain tasks.
Other minor UI updates.
3. Bug Fixes
Fixed a bug that caused an error when saving a re-service by using the complaint selection in the new call popup window.
Comments
0 comments
Please sign in to leave a comment.