What Has Changed? (Version 3.19.0)

Multiple Promo Codes

This release enables the application of multiple promo codes to each booking.

Promo codes are modified just like they were before. But, now, every time you update a promo code, it will create a new version of the promo code. Bookings that used the promo code before the change will continue to use the old version while bookings that add the promo code after the change will use the new promo code. You can view previous versions of a promo code by going to Admin → Promo Codes. You can explicitly mark a promo code to prevent it from being combined with other promo codes.

Promo codes can be added to the booking screen just like they were before, but now, the system allows more than one to be added (that can be done here). The same is true of the tech app, it will now allow more than one to be added.

Note that the Online Scheduler does not support this functionality at the moment. If a customer wants to add more than one promo code, they would need a CSR or technician to do it.

Other changes

• Added 2 new fields to Campaign Monitor (Commercial Name and Commercial Type).
• Improved call-back UI and clients logs.

Reports

• Added columns (Route Name and Zone Name) to the Upcoming Appointments report.
• Added column (Service Phone Number) to Call Source report.

Bug Fixes

• Stopped showing inactive forced services in online scheduler.
• Fixed a bug that sometimes made bookings close improperly. The appointment was closed, but the booking was not closed, creating a situation where the booking would not sync to Quickbooks until it was re-opened and closed again.