Campaign Monitor Sync – Zr Ware®

When does Zr Ware™ sync with Campaign Monitor?

Immediate Sync - If an email is created or a change was made to an email it will sync immediately to Campaign Monitor.
5 Minute Sync - If a change is made on a client, booking, booking appointment or work it will sync over on the next 5 minute sync.
Nightly Sync - If there is a custom field change it will sync over that night.
- Product category change
- Tag change
- Company name or phone change
- Company call reason type follow up email changes
- Company reservice change
- Zone name change
- Other admin screen changes

What custom fields are we syncing over to Campaign Monitor?

Display Name	Field ID Tag	Data Type	Other
Client ID	`[ClientID]`	NUMBER
Total Jobs Count	`[TotalJobsCount]`	NUMBER
Total Revenue	`[TotalRevenue]`	NUMBER
Average Revenue Per Job	`[AverageRevenuePerJob]`	NUMBER
Last NPS Score	`[LastNPSScore]`	NUMBER
First Service Date	`[FirstServiceDate]`	DATE
Last Service Date	`[LastServiceDate]`	DATE
Last Booking Date	`[LastBookingDate]`	DATE
Last Reservice Date	`[LastReserviceDate]`	DATE
Customer Since	`[CustomerSince]`	DATE
Primary Phone	`[PrimaryPhone]`	TEXT
Referred By	`[ReferredBy]`	TEXT
Last Tech Name	`[LastTechName]`	TEXT
ZIP	`[ZIP]`	TEXT
Last Tech Email	`[LastTechEmail]`	TEXT
Last Lost Sale Reason	`[LastLostSaleReason]`	TEXT
Origination Source	`[OriginationSource]`	TEXT
Last Booked By	`[LastBookedBy]`	TEXT
Commercial Type	`[CommercialType]`	MULTI_SELECT_ONE
Has Pets	`[HasPets]`	MULTI_SELECT_ONE
Has Tile	`[HasTile]`	MULTI_SELECT_ONE
Has Rugs	`[HasRugs]`	MULTI_SELECT_ONE
Has Upholstery	`[HasUpholstery]`	MULTI_SELECT_ONE
Has Carpets	`[HasCarpets]`	MULTI_SELECT_ONE
Has Hardwood	`[HasHardwood]`	MULTI_SELECT_ONE
House Size	`[HouseSize]`	MULTI_SELECT_ONE
Carpet Age	`[CarpetAge]`	MULTI_SELECT_ONE
Cleaning Frequency	`[CleaningFrequency]`	MULTI_SELECT_ONE
Gender	`[Gender]`	MULTI_SELECT_ONE
Approximate Age	`[ApproximateAge]`	MULTI_SELECT_ONE
Service Reason	`[ServiceReason]`	MULTI_SELECT_ONE
Customer Type	`[CustomerType]`	MULTI_SELECT_MANY
Last Partial Products	`[LastPartialProducts]`	MULTI_SELECT_MANY
All Services Completed	`[AllServicesCompleted]`	MULTI_SELECT_MANY
Last Service Type	`[LastServiceType]`	MULTI_SELECT_MANY	The categories from the last completed, revenue job in their history based off the appointment date. Example John has 2 completed Revenue Jobs Completed Revenue - May 25, 2025 = Last Service Date / Last Service Type
Recent Service Date	`[RecentServiceDate]`	DATE
Recent Service Type	`[RecentServiceType]`	MULTI_SELECT_MANY	The appointment before the last completed revenue job based off the appointment date. Example John has 2 completed Revenue Jobs. Completed Revenue - Nov 11, 2024 = Recent Service Date / Recent Service Type
Next Service Date	`[NextServiceDate]`	DATE
Next Service Type	`[NextServiceType]`	MULTI_SELECT_MANY
All Services Last 12 Months	`[AllServicesLast12Months]`	MULTI_SELECT_MANY
Last Cancelled Appointment Reason	`[LastCancelledAppointmentReason]`	TEXT
Client Tags	`[ClientTags]`	MULTI_SELECT_MANY
Zone	`[Zone]`	MULTI_SELECT_MANY
Franchise Name	`[FranchiseName]`	TEXT
Lost Sale Follow Up	`[LostSaleFollowUp]`	MULTI_SELECT_ONE
Last Lost Sale Timestamp	`[LastLostSaleTimestamp]`	TIMESTAMP
Cancellation Follow Up	`[CancellationFollowUp]`	MULTI_SELECT_ONE
Last Cancellation Timestamp	`[LastCancellationTimestamp]`	TIMESTAMP
Last Pending Recurring Appointment Cancellation Timestamp	`[LastPendingRecurringAppointmentCancellationTimestamp]`	TIMESTAMP
Last Cancelled Appointment Date	`[LastCancelledAppointmentDate]`	DATE
Last Reservice Reason	`[LastReserviceReason]`	TEXT
Reservice Follow Up	`[ReserviceFollowUp]`	MULTI_SELECT_ONE
Last Service Revenue Amount	`[LastServiceRevenueAmount]`	NUMBER
Last Service Address	`[LastServiceAddress]`	TEXT
Last Billing Address	`[LastBillingAddress]`	TEXT
Next Service Address	`[NextServiceAddress]`	TEXT
Last Partial Booking Timestamp	`[LastPartialBookingTimestamp]`	TIMESTAMP
Last Partial Booking Appointment Date	`[LastPartialBookingAppointmentDate]`	DATE
Last Estimate Appointment Date	`[LastEstimateAppointmentDate]`	DATE
Last Estimate Type	`[LastEstimateType]`	MULTI_SELECT_MANY
Last Estimate Amount	`[LastEstimateAmount]`	TEXT
Last Estimate Converted Status	`[LastEstimateConvertedStatus]`	TEXT
Last Estimate Company Name	`[LastEstimateCompanyName]`	TEXT
Random Number	`[RandomNumber]`	TEXT
Commercial Client	`[CommercialClient]`	MULTI_SELECT_ONE
Commercial Name	`[CommercialName]`	TEXT
Franchise Url	`[FranchiseUrl]`	TEXT
Franchise Address	`[FranchiseAddress]`	TEXT
Franchise Phone Number	`[FranchisePhoneNumber]`	(Not Provided)