FAQ's
- Managing Cancellations
- Afterpay: How Customers Can Pay an Invoice in Installments
- Ideas to Troubleshoot Automated Marketing Emails
- Managing ETAs Zr Ware®
- Managing Confirmations in Zr Ware™: Calls, Texts, and Emails
- Managing Lost Sales
- Impact Integration
- What do I do if I accidentally collected a tax on an invoice and it synced over to QBO?
- Campaign Monitor Sync
- What do I do if the application is not loading from my browser?
- Why is my Balance not $0 in QBO for some customer?
- Passwords
- What do I do if the same service is taxable in one state but is NOT taxable in another (Assuming the company services 2 states in this example)?
- What do I do if the amount of reported tax collected in Quickbooks and Zr Ware™ does not match?
- Gift Cards / Gift Certificates
- Troubleshooting Twilio (Phone Calls)
- Uncommon Question and Answers
- Zr Ware™ Redundancy/Security System
- Common Quickbooks Errors
- How to set up a CSR so they can answer phones
- How do I use the Waiver Link Feature?
- How do I add a payment?
- How do I set the VIP flag for a client?
- How do I manually set the daily capacities?
- How do I force a CSR to hit the minimum before booking a job?
- How is data collected for the Marketing Automation program?
- How do you book a job once departments are set up?
- How does the online scheduler work with Departments?
- How do I set up departments?
- How Do I Exclude Commercial (or Residential) Jobs from 100% Upsell?