Enabling and Utilizing ACH Payments

Currently in beta testing

Note: We currently do not have the ability to store the ACH payment for later use. 
 

What is this?

This feature enables customers to securely input their bank account information for direct debit payments. By utilizing Automated Clearing House (ACH) transfers, companies with larger invoices can potentially reduce the significant fees associated with traditional credit card transactions.

Setup

The ACH Payment functionality in Zr Ware® is exclusively available for companies utilizing one of the following transactional gateways: Transax (Pineapple Payments), USAePay, Cardpointe and Square.

Implementation Steps:

1. Contact your Transactional Gateway provider to express your interest in enabling ACH payments for your account.
2. Create a new Zerorez ACH merchant account within your chosen Transactional Gateway platform.
   
3. For Zr Ware® Users: The ACH Payment feature is a company-level setting that must be activated by a Zr Ware™ system administrator. To enable this feature, please submit a support ticket detailing your request.
4. Once the ACH Payment Feature is enabled:
   • Navigate to Admin > Payment Methods within Zr Ware® and select ACH. This action will activate the ACH payment option for users when reviewing their payment flow.
   • Choose if you want this available for Residential and/or Commercial clients.
5. Accounting Software Configuration:
   • QuickBooks Users:
     1. Click the settings icon located in the top right corner of QuickBooks.
     2. Navigate to Lists > All Lists.
     3. Click on Payment Methods.
     4. Click the "New" button.
     5. Enter "ACH" (in all capital letters) as the payment method name.
     6. Click Save.
   • NetSuite Users:
     1. Map the "ACH" payment method in Zr Ware® to the corresponding "ACH" payment method within NetSuite. This is done via Admin > NetSuite Setup.
     2. Within NetSuite Company Setup > Accounting, under Accounting List, ensure that the "ACH" payment method exists and is enabled, mirroring the configuration in Zr Ware® > Admin > Payment Methods.

Important Considerations

Payment Status Indicators:

• On the User Invoice Link, Tech App, and Invoices, in the section displaying "Payments Received," an ACH payment will be labeled as 'pending' if a settlement date has not yet been recorded in the system.

Accounting Synchronization:

• ACH payments are not transmitted to your integrated accounting software (e.g., QuickBooks, NetSuite) until the payment has officially settled. Consequently, there may be a temporary discrepancy between your Zr Ware® reports and your accounting software records regarding the status of recent ACH payments.